A user can click the forgot password functionality on the PFS homepage. This will send an email directly to the user with their login credentials. Was this article helpful? 0 out of 0 found this helpful Related articles Support Contacts WHY AM I LOCKED OUT OF PRISMA FOR SELLERS? AV General - Password - How do I reset my Password? RESOLVED: OX Login Issue WHY CAN I NOT SEND MY ORDER REVISION? Comments 0 comments Please sign in to leave a comment.