Question: Where can I locate my Log file within TView?

Answer: The log file contains information that could useful in troubleshooting TView errors and issues. If someone requests your Log or Log file, please follow the steps below and send in a .txt format.

 How to locate your Log file:

1. Login to TView application

2. Recreate the error or issue that occurs; it is important that you do this prior to accessing the Log file

3. After recreating the issue, click HELP on the menu bar

4. In the Help dropdown, click SHOW LOG

5. The Log will populate in a .txt file

Save this file and send to the appropriate individual