If you have entered an incorrect password more than 3 times & have disabled your userid, you will receive the below screen.

If the email address being displayed is not your correct email, reach out to your internal Help Desk or Admin group to correct your email address on your Employee Profile. Otherwise, click "Continue" to receive a password reset link sent to your email

If you are still unable to resolve your logon issue & your onsite Admin has not been able to resolve the issue, please reach out to Mediaocean AV Customer Experience at prodacc@mediaocean.com.