Mediaocean Support - North America

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Spectra DS and the Java phaseout in Chrome

For information on how Google's phaseout of Java browser plug-in support from Chrome affects Spectra DS web applications, click here ➔

Announcing Media 101 Monthly Webinar Series!

New to the industry? New to your role? Learn the fundamentals with our new Media 101 Monthly Webinar Series. Sessions are available every month.

Mediaocean Support - North America

The Fine Print .....

This portal contains articles, training, and other product information. You can also enter and track your support requests within this site.

At Mediaocean we recognize and respect your rights with regard to the privacy and confidentiality of your information. Please see our privacy policy for details.

In selecting Zendesk as our partner, we have ensured that Zendesk has put in place robust measures for the confidentiality and security of the personal information within their service, by employing technological, physical and administrative security safeguards such as firewalls and security procedures.

However, Mediaocean is unable to guarantee the security of Zendesk’s system and is not responsible for failures in Zendesk’s security procedures. For that reason, you may prefer to avoid attaching files containing sensitive information (such as personal financial details or commercially sensitive data) to your Zendesk support ticket. Please contact your Mediaocean representative for alternative methods for sending these files securely, if required as part of your support request.